When it comes to complex customer issues, service agents often spend more time hunting down answers than engaging the customer. Agents are left scrambling between different applications, corralling inputs from multiple teams, and switching between applications. Collaborative case swarming with Quip puts everyone on the same page. Satisfy urgent customer needs through real-time document collaboration that’s always connected to Service Cloud.
Some components within this template require a Quip for Customer 360 license. Visit our pricing page for more information on editions and licensing.